Customer FAQs

Do you come and pick my vehicle up? Do I drop it off?

Your vehicle can be dropped at one of our many convenient locations nationwide. For a small convenience fee, we are happy to come and pick up your vehicle.

How will I be paid for my vehicle?

Once TradeVantage has taken possession of a valid title and confirmed the condition of the vehicle the funds will be released via ACH or check.

If you don't purchase my vehicle, how will I get my money back?

If a written offer is not provided, the amount you paid to TradeVantage will be refunded in full.

Can I enroll more than one vehicle?